GK
Granny K

1 reviews | Active since Dec 2016

09 Jan 2017, 15:48

ISmart Cellphone repair

<p>my name is Granny Khumalo, I have a contract with Ismart(contract number ********** 411) since March 2016. around july/august the phone power button stopped working, i reported it and they took too long to come collect it. and they returned it after a month. when i got the phone back still it was not working. i called them again in december and they collected it on the 12/12/2016. to datei havent heard anything from them. when i call they send me from pillar to post</p>

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Replies (1)
Digicall
Digicall's reply30 Jan 2017, 14:22
Official

Hi Granny,

Thank you again for giving us the time to speak to you.

As discussed over the phone, your handset has been successfully re-booked and collected for repairs. For further questions, please contact our Customer service Department on ***for further assistance.

Regards,

Sabi

Ismart Customer Service Representative