EC
Elizabeth C

1 reviews | Active since Jan 2016

23 Jan 2016, 07:57

Incorrect Billing - No SERVICE!!

Signed up with Ismart - debited us even though no phone received ... Don't answer phone re disputes nor respond to emails which are received by them!<br> Now putting through unathorized Debit Orders ever second day even though payment made.<br> Debit Order cancelled however still processing - 4 since 15th January 2016.<br> Have had to go to bnk to have reversed.<br> Have instructed cancellation of Debit Order - been received and Read by them - No answering phones - yet still putting through!<br> Had to now put bank instruction to reject - cost me R85.00, yet they have just processed another DO!<br> Absolute DISGRACE!<br> If I could would return package and tell them to go to HELL!<br> Approaching Consumer Council for assistance!

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Replies (1)
Digicall
Digicall's reply25 Jan 2016, 15:20
Official
Hello ColebyCo,

Thank you for bringing the above to our attention.
One of our consultants will be contacting you shortly

Kind regards
iSmart Team