GS
Glenn S

1 reviews | Active since Jun 2011

28 Mar 2017, 17:59

Inconvenience

<p>I keep getting calls from from an "unknown number" on my private cell phone. When I answer I get an automated machine asking if I need a new cell phone on contract, blah blah blah...</p> <p>This is really an inconvenience to me as these calls are at very inappropriate times during the day, and this happens more than once a day.</p> <p>I don't know where you got hold of my number, but this really has to stop. I already have a contract with vodacom, and I am not interested in a contract with you. Please stop harrassing me with your automated machines and unknown numbers.</p>

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Replies (3)
Digicall
Digicall's reply28 Mar 2017, 18:59
Official

Good Evening Glen,

Thank you for taking the time to discuss your complaint with me.

As agreed, I will forward your details on the relevant departments in order for it to be removed from our dialling system.

I apologise for all inconvenience the matter has caused.

Kind Regards

Marriana Vollenhoven

Customer Services Manager

Best regards,

Digicall
Digicall's reply28 Mar 2017, 19:13
Official

Good Evening Glen,

As mentioned I have received confirmation that your details have now been removed from our dialling list.

Again, apologies for any inconvenience caused.

Kind Regards

Marriana Bosch

Customer Service Manager

Best regards,

GS
Glenn S's update30 Mar 2017, 18:45
Reviewer Update

Thank you Marriana for your friendlyness and assistance. Much appreciated!