*********** electricians

I have been reporting my geyser since 23 July 2021 and they Nedbank would appoint this Fogi plumbing solutions to come and deal with the problems am having with my geyser.

July 2020 R500,November 2020 R500, March 2021 R500 this is the most important thing on their mind but the problem never goes away. In March 2021 I told them that I need a new geyser and they again informed me to pay R1000. When they just come in havent even checked the problem they would ask for the R1000. The money is the important thing for them.

New geyser was fitted on the 22 June 2021 it was loadshedding in our area but the electrician said that he connected everything correctly if any problem must call him. 23 June 2021 no hot water phone company someone came and said no problem after 30 minutes there will be hot water. 24 no water in the mwan time theres alot of water flowing on the lawn( thinking its from old geyser)

28 July 2021(Hi, thank you for allowing us to attend to your claim. We trust that your experience was pleasant. Regards FOGI) they came they started working(electricians) when u ask what is the problem they dont respond after they did what they did they waited an hour for the water to heat up but still they dont say what the problem is u just hear them speaking in their language when they think u not around. Water heated they left. Following day morning no hot water( take note there is a timer in that db box no one ask me about it and it was not working for years now but according to them it kicks in automatically and they dont work with timers the insurence must send someone to deal with it)

There is water flowing every evening outside it looks like the old geyser is still getting water and its alot of water. To phone them just a waste of time bcause the ladies there are very arrogant.

All I need is hot water. One pays Insurance to get that emergency assistance when you need it. THIS IS WHAT I HAVE GONE THROUGH JUST FOR A GEYSER THAT IS NOT HEATING UP. NO HOT WATER AGAIN TODAY.