1 reviews | Active since Jul 2015
Identify *****
I have been trying to fix the ***** case for the past 4 years and I'm still failing. An account was opened with my personal identification and Ismart has been failing to deal with the case. I told them I am not capable of the account and I haven't lost my ID. But they still require some documents from me to deal with the investigation and there seems to be no progress. I've sent too many affidavits but till today they require another one. They handed me over to HTN attorneys and it's not the first time they do so. I've been promised too many times that the case has been dealt with but even today I'm still hanging.
Hi Kgomotso,
I can see how important this is to you and I want to resolve this matter. We would like to proceed with the ***** investigation and therefore require you to forward us the required documentation.
We have since not received any documentation from your side and therefore the investigation is still pending. Our administrative department has been following up with you without success.
Please can you urgent forward the documentation in order for me to ensure that the investigation can proceed.
Kind regards,
Meagan
Customer service representitive
Hi Kgomotso,
I can see how important this is to you and I want to resolve this matter. We would like to proceed with the ***** investigation and therefore require you to forward us the required documentation.
We have since not received any documentation from your side and therefore the investigation is still pending. Our administrative department has been following up with you without success.
Please can you urgent forward the documentation in order for me to ensure that the investigation can proceed.
Kind regards,
Meagan
Customer service representitive