I made a claim for dysfunctional gate motor with Absa insurance, the assessor came on the 18th July Christo Koen from Digicall Assessing Solutions Pty Ltd

I made a claim for dysfunctional gate motor with Absa insurance, the assessor came on the 18th July Christo Koen from Digicall Assessing Solutions Pty Ltd. He saw that is not electrical surge as I thought but it was attempted *******. He told me the motor needs to be changed ASAP. And he wrote report to insurance saying the gate is working. I only found out yesterday when I called the insurance to enquire. I then called him to forward me his report which he promised to do but nothing. He then wanted R650 for call out to come and fix the Gate for me. Is heartbreaking to stay in fear with children. Is sad to pay insurance and your claim just get rejected and no one even bother to inform you with a wrongful report, insurance companies have this tendency of not paying 😭😭😭😭. Please follow up with the Absa insurance and Digicall