1 reviews | Active since Nov 2014
I loathe this place
<p>Special thanks to iSmart for taking money the second it reflects in my bank account; DAYS before the debit order is supposed to go off. SIX DAYS TO BE EXACT!</p> <p> </p> <p>My Father has paid money into my bank account because I need to pay for my Exam before or on a specific date and now I need to make another plan.</p> <p> </p> <p>Thank you so much for your wonderful service iSmart!
Good Day Tenique,
I'm sorry for the frustration and worry that the incorrect debit of your account has caused you.
As discussed, I will process a refund today for the instalment amount that was debited before the agreed debit date and ensure that the debit is processed on the correct date.
Should you have any further questions or require further information, please contact out Customer Services team on ***.
Kind Regards,
Heidi
Smart Mobile Customer Experience
Good Day Tenique,
I'm sorry for the frustration and worry that the incorrect debit of your account has caused you.
As discussed, I will process a refund today for the instalment amount that was debited before the agreed debit date and ensure that the debit is processed on the correct date.
Should you have any further questions or require further information, please contact out Customer Services team on ***.
Kind Regards,
Heidi
Smart Mobile Customer Experience
Hi Heidi,
Thank you so much for sorting it out. I really do appreciate it!
Have a lovely day
Hi Heidi,
Thank you so much for sorting it out. I really do appreciate it!
Have a lovely day