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ronel N

1 reviews | Active since Jul 2020

19 Nov 2020, 13:21

Harassment even wben payment arrangement is met is this legal

The worst company to deal with.On number of occasions i emailed sigma and advised them i am unemployed for 6 years i made a payment arrangement and ever since i have been keeping to my arrangement.I then advised them to email me since my phone doesnt allow calls or making calls i have access to emails only and texts they still call me non stop and request i call them back.I cant receive or make calls my phone is broken and im unemployed but i still make my monthly payement arrangement.I am sick and tired of the harassment from sigma.I use your customer service email address that your company provided.I requested for a consultant to email me years have gone by and nobody ever did.I suggest that a consultant email me and read my review my phone doesnt work i have access to emails only and i have emailed your company proof of payment like i always do so why are you harassing me still. my email address ***

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Replies (4)
Digicall
Digicall's reply19 Nov 2020, 19:06
Official
Good day Ronel, thank you for raising your concerns. I will investigate and respond within 24 hours. Kindly allow me the opportunity to get back to you and hopefully address your concerns raised. Thanking you in advance Candice Oliver
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ronel N's update19 Nov 2020, 19:19
Reviewer Update
My email address is ******.I have sent numerous emails to the customer service address of sigma.Thank you
Digicall
Digicall's reply20 Nov 2020, 17:46
Official
Hi Ronel, due to personal data protection your email address is blocked out so I am unable to locate your account details. Please forward me your surname so I can investigate further and try and locate your account. Regards Candice
Digicall
Digicall's reply24 Nov 2020, 12:58
Official
Hi Ronel, just checking in if you received my last response dated the 20th November 2020. The request was for your surname so I can allocate your matter and resolve your concerns raised. Kind Regards Candice Oliver