WO
Wessel O
1 reviews | Active since Nov 2016
11 Nov 2016, 14:12
Harassment
<p>Despite me paying my account in full and sending them the proof of payment, I still get 5 to 6 calls per day telling me my acccount is in arrears. I have spoken to a consultant that confirmed that I'm paid up. Yet still receive 6 calls a day! Pathetic!</p>
Helpful (0)
Replies (3)0
Replies (3)
Digicall's replyOfficial
11 Nov 2016, 15:12Good day Nigel Braun
As discussed telephonically, I have updated the payment on your account and you will not receive any of the calls advising that your account is in arrears from tomorrow.
I apologise for any inconvenience caused and thank you for the opportunity you have allowed me to rectify this error.
Kind Regards
Marriana Vollenhoven
Customer Service Manager
Best regards,
Digicall's reply11 Nov 2016, 15:12
Official
Good day Nigel Braun
As discussed telephonically, I have updated the payment on your account and you will not receive any of the calls advising that your account is in arrears from tomorrow.
I apologise for any inconvenience caused and thank you for the opportunity you have allowed me to rectify this error.
Kind Regards
Marriana Vollenhoven
Customer Service Manager
Best regards,
Digicall's replyOfficial
11 Nov 2016, 15:12Good day Nigel Braun
As discussed telephonically, I have updated the payment on your account and you will not receive any of the calls advising that your account is in arrears from tomorrow.
I apologise for any inconvenience caused and thank you for the opportunity you have allowed me to rectify this error.
Kind Regards
Marriana Vollenhoven
Customer Service Manager
Best regards,
Digicall's reply11 Nov 2016, 15:12
Official
Good day Nigel Braun
As discussed telephonically, I have updated the payment on your account and you will not receive any of the calls advising that your account is in arrears from tomorrow.
I apologise for any inconvenience caused and thank you for the opportunity you have allowed me to rectify this error.
Kind Regards
Marriana Vollenhoven
Customer Service Manager
Best regards,
WO
Wessel O's updateReviewer Update
11 Nov 2016, 15:17Thanks for the prompt response. It's a pity that I had to resort to hello peter to get something so simple resolved.
WO
Wessel O's update11 Nov 2016, 15:17
Reviewer Update
Thanks for the prompt response. It's a pity that I had to resort to hello peter to get something so simple resolved.