JE
Jo E
1 reviews | Active since Mar 2019
20 Dec 2019, 10:25
Harassment
I don’t know who these people think they are Smart Mobile/iSmart, call centre calls for the 100th time and I am not interested. Some rude call centre agent calls back to tell me I’m rude for not wanting to take the call. Firstly it’s ******* for however this company got my details I do not appreciate my personal information being shared/sold to this company and for them to call me and be absolutely disgustingly rude. This is bordering harassment and a complete infringement of my rights!
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Replies (1)
Digicall's replyOfficial
20 Dec 2019, 13:04Hi Jo E
Please accept my deepest apologies for this behaviour, as per our telephonic conversation I have escalated this to our head of department to deal with the sales agent/s in question, I have also requested your contact number/s to be removed from our dialling lists as per your request, please allow up to 5 working days for completion due to the holidays.
thank you for your time and understanding.
Kind regards
Ismart
Please accept my deepest apologies for this behaviour, as per our telephonic conversation I have escalated this to our head of department to deal with the sales agent/s in question, I have also requested your contact number/s to be removed from our dialling lists as per your request, please allow up to 5 working days for completion due to the holidays.
thank you for your time and understanding.
Kind regards
Ismart
Digicall's reply20 Dec 2019, 13:04
Official
Hi Jo E
Please accept my deepest apologies for this behaviour, as per our telephonic conversation I have escalated this to our head of department to deal with the sales agent/s in question, I have also requested your contact number/s to be removed from our dialling lists as per your request, please allow up to 5 working days for completion due to the holidays.
thank you for your time and understanding.
Kind regards
Ismart
Please accept my deepest apologies for this behaviour, as per our telephonic conversation I have escalated this to our head of department to deal with the sales agent/s in question, I have also requested your contact number/s to be removed from our dialling lists as per your request, please allow up to 5 working days for completion due to the holidays.
thank you for your time and understanding.
Kind regards
Ismart