NM
Nithia M

1 reviews | Active since Jan 2012

22 Apr 2021, 11:25

Harassed by this company

Absolutely the rudeness people you can come across...they have no understanding of business ethics...their staff are rude and ***********...I cant understand how a company like this can be in business.. .they are a joke.

0
Replies (5)
Digicall
Digicall's reply22 Apr 2021, 11:55
Official
Good day Mr. Moodley

Thank you for raising your concern. I have just listened to your last call with our customer advisor and apologize if you felt harrassed. I would happily assist you further with any further info you need. To ensure you do not receive any further calls, I have removed your number to prevent future calls but would recommend you reach out via email  so we can assist or address your matters further.

Email address:*** 

Kind Regards
Candice 

Digicall
Digicall's reply23 Apr 2021, 09:32
Official
Good Morning Mr. Moodley

I have listened to the previous calls as requested and once again apologize if you felt harrassed. As requested, my email address is ***. Please have SDC send me your documents and I will personally manage the matter from here.

Trust you find the above in order.

Thanking you in advance
Candice
NM
Nithia M's update23 Apr 2021, 17:33
Reviewer Update
Hi Candice, I cannot see your email...please email me @ *** thx
Digicall
Digicall's reply26 Apr 2021, 09:15
Official
Good day Mr Moodley

I believe my email address has been masked due to personal info, I will be sending you an email from my Sigma email address now.

Regards
Candice
Digicall
Digicall's reply01 Jun 2021, 13:07
Official
Good Day Mr. Moodley

Thank you for bringing the above to our attention . 

Please be advised that your contact numbers has been removed from your account and I have put a special note on your account to not contact you telephonically .

I do apologize for the inconvenience caused  and trust we can rebuild the trust relationship from here .

Regards
Paulina