Geyser electrical fault

Poor project managing. Called Mandy Ferreria (Manager @Digi) who doesn't seem to have a clue where her electricians are or are supposed to be. It's been 3 days now without warm water in the middle of winter while I wait for Digicall who keep promising they'll come inspect the geyser.

To be frank, I have no interest in engaging with this firm again. I would urge insurers including ABSA whom I'm insured with to cancel their services as it reflects badly on your brand.

What's more concerning is that I am clearly not the only one to have experienced their poor and unprofessional service. Refer to their general rating on Hellopeter.