********** debit order

Hello Peter, please help. I was contacted by Sigma on the 29th of March and I have signed a debicheck mandate on the 29th of March for R2000 for my Direct Axis account. The debit order never went through on the 25th of April, and on the 18th of May I was contacted by VVM and informed that the account has been handed over to them.

Today both debit orders for Sigma and VVM were collected from my account. I have phoned the customer services number for Sigma this morning and was informed that they have closed my account on the 1st of May. They never informed me that they have handed the account over to VVM.

The customer services representative I spoke with was unable to answer any of my questions, except to say that my account has been closed.