1 reviews | Active since Jan 2018
*****ulant selling of contracts!!
A call cetre agent phoned me in December and asked if I wanted to upgrade... my response was this... "I want to keep my phone and my current package/contact." Last week I realized that I am having trouble with my current phone and went in to an MTN store to "upgrade". Their response was that I couldn't upgrade because I had just upgraded... After investigation, the Tsholofelo Summer Mobile Company upgraded my contract to something that I don't even use... I've been trying for 5 days to get hold of the company to stop that contract so that I can upgrade to something that I actually want... This is *****!!! And I am expecting a refund on the extra costs that have now been deducted by debit order!
Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
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Good Day
Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.
Regards,
Customer Service @ Summer Mobile
***