CS
Chanteline S
1 reviews | Active since Dec 2019
30 Dec 2019, 23:56
*****
My bank account was debited with an amount from Ismart and I DONT HAVE AN account with them. How do these people open accounts without verifying of correct person!!!! They are basically supporting *****.
Helpful (0)
Replies (3)0
Replies (3)
Digicall's replyOfficial
31 Dec 2019, 07:56Good day Chanteline
Thank you for bringing this to our attention, we strongly condemn ***** in our company including one that is done in disguise as our brand, We deeply apologize for this incident which will be investigated, We take this very seriously, please assist me by responding to an email I will send you so I can check and resolve this issue asap.
Kind regards
Ismart Team
Thank you for bringing this to our attention, we strongly condemn ***** in our company including one that is done in disguise as our brand, We deeply apologize for this incident which will be investigated, We take this very seriously, please assist me by responding to an email I will send you so I can check and resolve this issue asap.
Kind regards
Ismart Team
Digicall's reply31 Dec 2019, 07:56
Official
Good day Chanteline
Thank you for bringing this to our attention, we strongly condemn ***** in our company including one that is done in disguise as our brand, We deeply apologize for this incident which will be investigated, We take this very seriously, please assist me by responding to an email I will send you so I can check and resolve this issue asap.
Kind regards
Ismart Team
Thank you for bringing this to our attention, we strongly condemn ***** in our company including one that is done in disguise as our brand, We deeply apologize for this incident which will be investigated, We take this very seriously, please assist me by responding to an email I will send you so I can check and resolve this issue asap.
Kind regards
Ismart Team
CS
Chanteline S's updateReviewer Update
07 Jan 2020, 14:54Another Deduction!!!!!! Your so-called customer agent Cyril, have not responded to any enquiries or emails I have sent.
CS
Chanteline S's update07 Jan 2020, 14:54
Reviewer Update
Another Deduction!!!!!! Your so-called customer agent Cyril, have not responded to any enquiries or emails I have sent.
Digicall's replyOfficial
07 Jan 2020, 16:35Good day Chanteline,
Your matter has been noted, I will contact you on a way forward on the number *** please advise when will be a suitable time for me to contact you.
Regards
Imsart
Your matter has been noted, I will contact you on a way forward on the number *** please advise when will be a suitable time for me to contact you.
Regards
Imsart
Digicall's reply07 Jan 2020, 16:35
Official
Good day Chanteline,
Your matter has been noted, I will contact you on a way forward on the number *** please advise when will be a suitable time for me to contact you.
Regards
Imsart
Your matter has been noted, I will contact you on a way forward on the number *** please advise when will be a suitable time for me to contact you.
Regards
Imsart