RN
Roy N
1 reviews | Active since Apr 2021
11 Apr 2021, 14:53
FLOORING
We had a problem with our Sunroom Flooring. A Digicall consultant assessed the damage. We were offered R7500 after access. When I requested a quote from a Company I was informed that the Assessor quoted for the cheapest flooring. I received a quote of R1500.00. I was disgusted and contacted Digicall. Was informed that it would be reviewed. Why must we be subjected to reviews when we are paying our premiums. Further why must Digicall send i competent Assessors. I am a Pensioner and am disgusted. Please do some homework when Digicall sends Assessors.
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Digicall's replyOfficial
11 Apr 2021, 22:40Good day,
Thank you for bringing your concern to our attention.
Please allow us the opportunity to investigate the matter.
Our Team Leader in our customer experience team will be in contact with you soon.
Thank you and regards,
Digicall Customer Experience Team
Thank you for bringing your concern to our attention.
Please allow us the opportunity to investigate the matter.
Our Team Leader in our customer experience team will be in contact with you soon.
Thank you and regards,
Digicall Customer Experience Team
Best regards,
Digicall's reply11 Apr 2021, 22:40
Official
Good day,
Thank you for bringing your concern to our attention.
Please allow us the opportunity to investigate the matter.
Our Team Leader in our customer experience team will be in contact with you soon.
Thank you and regards,
Digicall Customer Experience Team
Thank you for bringing your concern to our attention.
Please allow us the opportunity to investigate the matter.
Our Team Leader in our customer experience team will be in contact with you soon.
Thank you and regards,
Digicall Customer Experience Team
Best regards,