False Information given

<p>I recently upgraded to a Flexi package with an amount of R 200.00 airtime. The consultant advised me that I can convert some of the airtime into data, which I'm fami**** other networks provide as well. Since I've been a client for years with MTN I immediatelytrusted the consultant with all the information she was providing.</p> <p>Yesterday I tried converting some airtime into data and was told that I would be billed for the additional purchase, which I could not understand. </p> <p>I know all the calls are recorded so I'm trying my best to get hold of our conversation when I agreed to this new contract. I am aware that MTN never gives feedback as well on their customer service site</p>