****ed kfd

After loosing my job in June 2020 I contacted ismart to get a full and final balance on all my accounts with them. The agent has provided me with the details and I proceeded to make the payment in full and POP was sent to both the agent and the accounts dept. In September 2020 an agent called and said that I am outstanding with R299! I had then again proceeded to forward the POP to the agent as well as the accounts department again. And then... I received a call again insisting that my account is in arrears. Mind you, 7 months after it was settled, agin telling me that I am outstanding. And can I resend the details again, because I didn’t send it to Portia directly. She spoke to me so rudely instead of helping me. When I asked for her name, she said it’s Ms Rabie.... what more do you want from me?