SH
Sandile H

1 reviews | Active since Oct 2018

03 Aug 2020, 09:23

Double debit again

This is really irritating that I have to be double debited by this company

0
Replies (5)
Digicall
Digicall's reply04 Aug 2020, 08:45
Official
Dear Customer
Please accept our sincerest apologies for this experience and thank you for taking the time to bring this to our attention.Kindly be advised that a consultant will make contact with you in due course to assist with your queryWe do appreciate your effort and patience while we resolve it.
Kind regardsIsmart
SH
Sandile H's update05 Aug 2020, 13:43
Reviewer Update
Are you guys refusing to refund me???
Digicall
Digicall's reply05 Aug 2020, 13:48
Official
Good day Sandile 

please note I have escalated your query to the relevant department I will revert back to you with feebcak on the way forward 

Kind regardsIsmart
Digicall
Digicall's reply11 Aug 2020, 08:07
Official
Good day Sandile

Please note I am busy following up on your query, I will revert back to you as soon as I get the relevant feedback on your query 

Kind regardsIsmart


Digicall
Digicall's reply14 Aug 2020, 16:50
Official
Good day Sandile 

Please note your query has been resolved an email has been sent to you with confirmation 

Thank you