Dissatisfied customer - Harrassment

<p>I have 2x cellphone contracts with Ismart. I had sent my bank statement, salary doucment to ISMART prior to the contract being registered. I had clearly explained to the agent that my slaary is deposited on the last day of the month. In April the debit order was changed by ISMART without my permission to the 26th. I phoned ISMART, explained that this must be changed to the last day as that is when i get paid. Nothing happened, every month since then i receive calls stating that my account is in arrears. Teh month that the debit order wa snot dedcuted i paid via EFT, emailed the proof of payment, no change. End of August same story, debit order went off on the 26th of August instead of the 31/08. I paid via EFT , emailed the copies. requested to speak to a manager to date i am still waiting. The phone calls dont stop requesting payment yet as poer my records i am up to date on payments. I will nto ever recommend ISMART to any of my friends. You can speak in any language no one phones you back or understands.</p>