disgusted

i submitted a claim for roof damage with auto and general and digicall was appointed to do the assessment and they sent someone from Plk Royal maintenance to do the assessment.

he came and upon inspection he found out that the tiles shifted and blocked the water valley, thats what he told me when he was here and surprisingly now what digicall sent to the insurance company says my roof wasn't damaged my storm so my claim rejected.

i think digicall is just in a business of making sure tht no claim is approved, they specifically look for reasons not to pay any claims which is unfair because we take this policies to make sure that in events like this we are covered not to be told some excuses to reject the claims

worse digicall never answers their phone lines

claim number : ***/2