EC
Evonne C

1 reviews | Active since Jan 2018

14 Mar 2018, 14:01

Disgusted

Took out a contract Vodafone Smart 6 for my child, thinking it was a year contract, this phone is not the best in the market. The cost over 24 months amount to R8000 +. This is a complete *******. Their customer care is a complete joke and have no manners or experience when dealing with clients.

0
Replies (2)
Digicall
Digicall's reply14 Mar 2018, 14:26
Official

Hi Evonne,

Thank you for your time.

Your statement will be forwarded to you shortly as discussed and as requested.

Also, the call recording between you and the Sales Agent has been sent for call audit as per our discussion, and feedback will be provided to you within a maximum of 5 working days.

Kind Regards,

Sabi

Customer Service Representative

Best regards,

EC
Evonne C's update14 Mar 2018, 14:28
Reviewer Update
Thanks Sabi for your quick response.