DIGICALL SOLUTION non payment

I was involved in a car accident the BMG company car bumped me damaging my two, DIGICALL Solution is handling my case. This accident happened on the 5th of March 2018 ,They requested me to send them stretches and documents emails of what happened I did exactly that and other important documents and two quotation the sum of r16950 which they refused to pay that amount they offered me only r9900 Then was a clerk from VFV attorneys by the name of Clinton van Schalkwyk he sent me emails telling me that on 16 June 2018 l will receive the payment nothing happened then he sent me another email saying my payment will reflect in 3 to 7 days nothing happened then l phoned him he told me he is not handling this case anymore CINDY KUNENE l asked why he dropped the phone on me and send me a email that l must deal with CINDY l contacted CINDY until now l have not received any payment am being told stories and stories it’s going for 5month now this issue not resolved that car was my private business car and only income l get to support my family