DIGICALL no payment. no responce

A Picfords drive drove into the back of my wife's car on the same day she was to trade it in on a newer car. Long story short, Digicall have been instructed to pay this claim since 25th of April 2018 and still nothing has happened! All our emails to Dayne Howard get ignored, and Herman Theunissen who is suppose to approve the claim is no ware to be found.

I would suggest Pickfords move there business elseware, as this reflects badly on them!

Even my insurance broker is gob-smacked at the incompetence on this lot.