TM
Thapelo M
1 reviews | Active since Feb 2019
23 Mar 2019, 21:59
******, ******* and ***********
Ismart is practically still *****ing money from my account after they've send a confirmation letter stating I've never had a contract with them thus my account will not get debited in future. These bunch of ******* don't seem to be bothered, I guess my next step is to take this matter with the ombudsman.
Helpful (0)
Replies (4)0
Replies (4)
Digicall's replyOfficial
25 Mar 2019, 12:10Good day Thapelo,
As disucssed telephonically i have cancelled the debit orders we will be looking into this for you.
Once again i do apologize for the inconvenience this has caused.
Thank you
Kayla
As disucssed telephonically i have cancelled the debit orders we will be looking into this for you.
Once again i do apologize for the inconvenience this has caused.
Thank you
Kayla
Digicall's reply25 Mar 2019, 12:10
Official
Good day Thapelo,
As disucssed telephonically i have cancelled the debit orders we will be looking into this for you.
Once again i do apologize for the inconvenience this has caused.
Thank you
Kayla
As disucssed telephonically i have cancelled the debit orders we will be looking into this for you.
Once again i do apologize for the inconvenience this has caused.
Thank you
Kayla
TM
Thapelo M's updateReviewer Update
28 Mar 2019, 06:54My account got debited today 28 March 2019, and is now after complaining Since October 2018 about this matter. Ismart has confirmed in writing to my me in February 2019 that I don't have a contract with them thus they won't debit my account as it was a system error. But ever since they have apologized and promised that this issue has resolved ,I've been debited twice in March by Ismart for a contract that never actually existed. Today the 28 March I'm taking the legal route, I'm going to open up a case of theft against Ismart at a police station and proceed with the ombudsman.
TM
Thapelo M's update28 Mar 2019, 06:54
Reviewer Update
My account got debited today 28 March 2019, and is now after complaining Since October 2018 about this matter. Ismart has confirmed in writing to my me in February 2019 that I don't have a contract with them thus they won't debit my account as it was a system error. But ever since they have apologized and promised that this issue has resolved ,I've been debited twice in March by Ismart for a contract that never actually existed. Today the 28 March I'm taking the legal route, I'm going to open up a case of theft against Ismart at a police station and proceed with the ombudsman.
TM
Thapelo M's updateReviewer Update
28 Mar 2019, 06:54My account got debited today 28 March 2019, and is now after complaining Since October 2018 about this matter. Ismart has confirmed in writing to my me in February 2019 that I don't have a contract with them thus they won't debit my account as it was a system error. But ever since they have apologized and promised that this issue has resolved ,I've been debited twice in March by Ismart for a contract that never actually existed. Today the 28 March I'm taking the legal route, I'm going to open up a case of theft against Ismart at a police station and proceed with the ombudsman.
TM
Thapelo M's update28 Mar 2019, 06:54
Reviewer Update
My account got debited today 28 March 2019, and is now after complaining Since October 2018 about this matter. Ismart has confirmed in writing to my me in February 2019 that I don't have a contract with them thus they won't debit my account as it was a system error. But ever since they have apologized and promised that this issue has resolved ,I've been debited twice in March by Ismart for a contract that never actually existed. Today the 28 March I'm taking the legal route, I'm going to open up a case of theft against Ismart at a police station and proceed with the ombudsman.
Digicall's replyOfficial
28 Mar 2019, 09:54Good Day Thapelo,
I am busy looking into this with the data department i will contact you with feedback.
We apologize for the inconvenience this has caused.
Kind Regards,
Kayla
I am busy looking into this with the data department i will contact you with feedback.
We apologize for the inconvenience this has caused.
Kind Regards,
Kayla
Digicall's reply28 Mar 2019, 09:54
Official
Good Day Thapelo,
I am busy looking into this with the data department i will contact you with feedback.
We apologize for the inconvenience this has caused.
Kind Regards,
Kayla
I am busy looking into this with the data department i will contact you with feedback.
We apologize for the inconvenience this has caused.
Kind Regards,
Kayla