BM
Boitumelo M
1 reviews | Active since Aug 2015
28 Oct 2019, 11:22
contract
Good Day
It seems like this is the only communication that ISmart understand,i have a contract with them and its the 28th today and I haven't received my airtime and sms they said I'm on the allocated list but its boring cause its every month that I need to remind them that my services haven't been allocated
Helpful (0)
Replies (4)0
Replies (4)
Digicall's replyOfficial
29 Oct 2019, 08:07Good day Boitumelo
thank you very much for this feedback regarding our service delivery,
we deeply apologize for the poor level of service you are experiencing, please be so kind as to provide a contact number so that we can discuss and resolve this matter,
our customer care number is ***,
awaiting your contact number.
Kind regards
ISmart
thank you very much for this feedback regarding our service delivery,
we deeply apologize for the poor level of service you are experiencing, please be so kind as to provide a contact number so that we can discuss and resolve this matter,
our customer care number is ***,
awaiting your contact number.
Kind regards
ISmart
Digicall's reply29 Oct 2019, 08:07
Official
Good day Boitumelo
thank you very much for this feedback regarding our service delivery,
we deeply apologize for the poor level of service you are experiencing, please be so kind as to provide a contact number so that we can discuss and resolve this matter,
our customer care number is ***,
awaiting your contact number.
Kind regards
ISmart
thank you very much for this feedback regarding our service delivery,
we deeply apologize for the poor level of service you are experiencing, please be so kind as to provide a contact number so that we can discuss and resolve this matter,
our customer care number is ***,
awaiting your contact number.
Kind regards
ISmart
BM
Boitumelo M's updateReviewer Update
29 Oct 2019, 12:37my contact number is *** and I still have not received any feedback
BM
Boitumelo M's update29 Oct 2019, 12:37
Reviewer Update
my contact number is *** and I still have not received any feedback
Digicall's replyOfficial
29 Oct 2019, 12:57Good day Boitumelo
We tried calling you but no answer form your side. please advise a suitable time to call.
Kind regards
Ismart
We tried calling you but no answer form your side. please advise a suitable time to call.
Kind regards
Ismart
Digicall's reply29 Oct 2019, 12:57
Official
Good day Boitumelo
We tried calling you but no answer form your side. please advise a suitable time to call.
Kind regards
Ismart
We tried calling you but no answer form your side. please advise a suitable time to call.
Kind regards
Ismart
BM
Boitumelo M's updateReviewer Update
30 Oct 2019, 09:22still no reply freom ismart its now the 30th and I haven't received my airtime
BM
Boitumelo M's update30 Oct 2019, 09:22
Reviewer Update
still no reply freom ismart its now the 30th and I haven't received my airtime