bC
bjorn C

1 reviews | Active since Aug 2016

27 Jan 2017, 11:40

CONTINUOUS CALLS REGARDING OUTSTANDING ACCOUNT THAT IS NOT MINE

<p>Atleast 3 times every day I get a call either from a person (to whom I have informed each time that the number they are calling is owned by a business and the individual they are looking for is NOT ME and the number is to be removed from their database) or from an automated message system.</p> <p> </p> <p>I hvae pleaded with the various people phoning me to have the number removed and their responses are that they will arrange that this is done but I am still receiving mulitple calls all day every day and it is completely unneccesary.</p> <p> </p> <p>One understands a business need to recoup owed monies but if an indidual has stated that the number is a company owned cellphone and the person they are looking for is NOT reachable on the number surely they will avoid incoveniencing a possible future client with continious calls?? Not impressed!</p>

0
Replies (1)
Digicall
Digicall's reply27 Jan 2017, 13:36
Official

Hi Bjorn,

I Tried reaching you earlier 3 times regarding the above query but the line kept disconnecting after you answered.

Apologies for any inconvenience that may been caused, I have investigated your matter with our Billing & Accounts Department and they have confirmed that your contact details have now been permanently removed from our system. The system has now been updated and your details has now been removed from our system .

For further questions please contact our Customer Service Department on ***

Sabi,

Ismart Customer Service Representative