1 reviews | Active since Aug 2017

08 Aug 2017, 10:07

Cancellation of contract

<p>I have tried calling per the contact details on your website to inform Summar mobile that i would like to cancel my contract. There is no answer and I am becoming incredibly frustrated. A contract was sold to me over the phone. This is not what I want and I am still within the 10 day cooling off period to cancel this contract. The problem is that I cannot get through to anyone at Summer Mobile to find out the procedure to cancel this contract. </p> <p>I see that Summer mobile is responsive on Hello Peter so hopefully someone reads this. I have not opened any of the packaging. The contract sold was 2 additional lines and not the bundles added onto the existing lines, as I was made to understand. </p> <p> </p>

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Replies (1)
Digicall
Digicall's reply14 Aug 2017, 11:26
Official

Good Morning,

Thank you for your message alerting us to the problem you have been having with your Summer Mobile MTN package.
Our aim is to resolve your enquiry as soon as possible. One of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
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