BE WARE OF ISMART K-LITE TABLET

Good day On 9 May 2018 I started a new contract with iSmart. Upon receiving the package to check if everything was received I saw scratches on the screen of the tablet. The tablet was collected on the 23 May if my memory serves me right. And on the 24 May the phone was delivered to me again the courier bag was sealed but the box was unsealed I took a picture of it; I called customer service and told them about it. Long story short on the 25 May the tablets screen was unreadable blurry picture pixels was distorted. It came right again.

1 June I noticed the same blurry unreadable screen I took pictures of the tablet and thought maybe it’s would be fine in a while and it went on the whole weekend. And on Monday 4 June I called the call centre and send them an email regarding my frustration and that I want to cancel the contract with them. I was told that there is a cancellation fee of R1,012.00 which I told them I am not going to pay for something that was giving problems from day one, they should have warned me that the phone is a BAD Buy.

So today I am waiting for them to collect the phone and I cancelled the contract, because in future I will have more problems with the tablet then enjoy my purchase.

Furious customer. Adri