JG
Joseph G
1 reviews | Active since Feb 2015
31 Mar 2025, 14:39
Bad Services
I requested a Fuel Assistance [road assist] and I was informed that I should pay for that delivery fuel at my own cost and the initial agreement with Safercity was that I qualify for two 10liters of fuel on client account per year but now I'm informed of such deviation for T&C of my contract.
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Replies (2)
Digicall's replyOfficial
31 Mar 2025, 15:03Dear Mr Joseph Gould , we acknowledge receipt of your concerns. A representative will be in touch with you to resolve. Kind Regards Digicall CX
Digicall's reply31 Mar 2025, 15:03
Official
Dear Mr Joseph Gould , we acknowledge receipt of your concerns. A representative will be in touch with you to resolve. Kind Regards Digicall CX
Digicall's replyOfficial
31 Mar 2025, 15:21Good day Mr. Gould Thank you for bringing this matter to our attention. We acknowledge receipt of your email and will conduct a thorough investigation.
Complaint reference number :CEC***
We will revert to you with our findings.
Complaint reference number :CEC***
We will revert to you with our findings.
Digicall's reply31 Mar 2025, 15:21
Official
Good day Mr. Gould Thank you for bringing this matter to our attention. We acknowledge receipt of your email and will conduct a thorough investigation.
Complaint reference number :CEC***
We will revert to you with our findings.
Complaint reference number :CEC***
We will revert to you with our findings.