Bad Service (*****)

<p>I took a cellphone contract with iSmart two years ago and it was meant to have came to an end in January 2017 month end. I had numerous email sent back and forth to customer service since 2015 and 2016 just changing my debit order details. I ended up defaulting on this account due to incorrect debit order dates and fees that are charged by my bank for earlier debits.</p> <p>In 2016 i made arrangements with them as to how much they should debit and again that didnt materialise as this company ended up debiting too much from my account. I again stopped my account. I wrote an email to them in 2016 informing them of this mess and gave them my number that can be used during the day.</p> <p>I learnt that in 2017 January my account has been taken or handed over to HTN Attorneys for R4500 that i am currently owing. As far as i could recall my account is +/- R2400 in arrears. Where does this amount comes from? I have contacted both HTN and them to enquire on this and no help i have received from iSMart. I will not pay for something that i am not liable for? I called on 26/04 and spoke to a lady by name of Vinny to assist and get this feedback. Am still waiting. Am not satisfied with this</p>