1 reviews | Active since Jun 2016
bad service
<p>I lodged a claim with ABSA in March for a leaking geyser - the geyser was repaired immediately and Digicall contacted me regarding the damage to the wall and ceiling in the bathroom and toilet. Equation construction came out on the 2nd April to do the repairs. I did not notice till a few days later that they had not replaced the copper rail in the shower and called them. After a few weeks of no results I phoned again and had a long quarrel with them basically accusing me of lying about a railing in a house I have lived in for 30 years. Finally they sent someone out about three weeks ago to replace the railing. It fell off the same day. I again phoned them several times and to date they have not returned to replace the railing.</p>
Good day Stephanie
On behalf of Digicall Solutions, please accept our sincerest apologies for not replying sooner. We only recently received our Hellopeter registration and where disturbed to find your complaint, which we weren’t aware of at the time. We will definitely be discussing this with the relevant parties to make sure you don’t experience the same in future. I’m sure we will be able to restore your confidence in our services in future interactions. If you have anything further you would like to discuss with us please don’t hesitate to contact us.
Kind regards
Good day Stephanie
On behalf of Digicall Solutions, please accept our sincerest apologies for not replying sooner. We only recently received our Hellopeter registration and where disturbed to find your complaint, which we weren’t aware of at the time. We will definitely be discussing this with the relevant parties to make sure you don’t experience the same in future. I’m sure we will be able to restore your confidence in our services in future interactions. If you have anything further you would like to discuss with us please don’t hesitate to contact us.
Kind regards