Bad communication for a comms comoany

Item: Digicall
Rating: 1
Author: Ralf K

Phones at call centre simply go dead silent after 3 rings and a menu. Shocking for a comms company

Helpful (0)

Replies (2)

Digicall's replyOfficial

18 Apr 2018, 15:56

Good Day

Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
***

Best regards,

Digicall's reply18 Apr 2018, 15:56

Official

Good Day

Kindly provide us with your contact number or MTN account number in order for us to assist once received one of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
***

Best regards,

Digicall's replyOfficial

18 Apr 2018, 15:58

Good Day,

Thank you for responding.
One of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
***

Best regards,

Digicall's reply18 Apr 2018, 15:58

Official

Good Day,

Thank you for responding.
One of our agents will be in contact with you shortly.

Regards,
Customer Service @ Summer Mobile
***

Best regards,