mE
marcia E

1 reviews | Active since Jan 2011

26 Jun 2018, 15:02

account not recharged

i send a email on the 18 June 2018 asking for someone to call me, my cellphone again have not been recharged but my account have been debited for payments, i am not happy that i have to complain ever time about the same thing

0
Replies (2)
Digicall
Digicall's reply26 Jun 2018, 15:19
Official

Hi Marcia,

Thank you for your time.

Query has been logged with our network as discussed, and feedback will be provided to you within 24-48 working hours to advise a way forward.

Kind Regards,

Sabi

Customer Service representative

Digicall
Digicall's reply02 Jul 2018, 18:28
Official

Hi Marcia,

Your missed allocations will be allocated on your line by the end of this week or latest by Monday as discussed.

Feel free to contact us on ***or *** should you have any further queries.

Kind Regards,

Sabi

Customer Service representative