1 reviews | Active since Mar 2009
1 year and a few months and repairs are still not done
Its been over year and my repairs are still not done properly, its such a mission making an appointment with them and when you finally do they don't pitch up, after you complain then they call you, they did the job but not properly and now my tiles are lifting I notified them and 4 months later they come to assess and agree to fix or replace those few tiles but until now no arrangement has been made I am still left with broken tiles when I ask to send me the report of what they did they ignore me, terrible service and terrible workmanship
Good day Jamie
Thank you for taking the time to write to us with regards to your concerns. We will be in contact shortly to gather all the details and investigate.
Regards
Digicall Solutions
Customer Service Team
Good day Jamie
Thank you for taking the time to write to us with regards to your concerns. We will be in contact shortly to gather all the details and investigate.
Regards
Digicall Solutions
Customer Service Team
Good day Jamie
We have referred the matter to your insurer and await their response. We are working closely with stakeholders to understand the claim and resolution of your complaint. Please allow us time until Monday to give you detailed feedback.
Thank you and regards
Digicall Solutions
Customer Service Team
Good day Jamie
We have referred the matter to your insurer and await their response. We are working closely with stakeholders to understand the claim and resolution of your complaint. Please allow us time until Monday to give you detailed feedback.
Thank you and regards
Digicall Solutions
Customer Service Team
Good day Jamie
Having further reviewed our records and following the appointed contractor’s return visit to site, we can confirm that we have submitted our findings regarding the subsequent lifting of the laminate floors (tiles) to your Insurer and await their further advices/instructions.
Whilst we have requested their feedback, you may wish to liaise with them directly as well
Kind regards
Digicall Solutions
Customer Service Team
Good day Jamie
Having further reviewed our records and following the appointed contractor’s return visit to site, we can confirm that we have submitted our findings regarding the subsequent lifting of the laminate floors (tiles) to your Insurer and await their further advices/instructions.
Whilst we have requested their feedback, you may wish to liaise with them directly as well
Kind regards
Digicall Solutions
Customer Service Team
Good day Jamie
Having further reviewed our records and following the appointed contractor’s return visit to site, we can confirm that we have submitted our findings regarding the subsequent lifting of the laminate floors (tiles) to your Insurer and await their further advices/instructions.
Whilst we have requested their feedback, you may wish to liaise with them directly as well
Kind regards
Digicall Solutions
Customer Service Team
Good day Jamie
Having further reviewed our records and following the appointed contractor’s return visit to site, we can confirm that we have submitted our findings regarding the subsequent lifting of the laminate floors (tiles) to your Insurer and await their further advices/instructions.
Whilst we have requested their feedback, you may wish to liaise with them directly as well
Kind regards
Digicall Solutions
Customer Service Team