KW
Karen W

1 reviews | Active since Jan 2020

11 Apr 2022, 11:32

Unfinalised claim that's taking almost a year

After 5 weeks the same excuse, they are not getting a response from their insurer. How is this explainable to a person that is dealing with the loss of a loved one, dealing with financial issues, emotional and physical problems? After 10 months, how many more months is this going to drag on?

0
Replies (1)
Different Life
Different Life's reply19 Apr 2022, 08:38
Official
We apologise that the process is taking so long. We are investigating and one of our team will make contact with you.