JL
Johan L
1 reviews | Active since Jun 2009
07 Jul 2025, 09:58
Getting Different Life to pay out my husband's life insurance is harder than watching my husband die from brain cancer over 10 months
This is Janet, I'm using my late husband's login details. He passed away from a brain tumor on the 19th March 2025. I'm still trying to get his life insurance policy paid out! Excuses after excuses, lies after lies. They are trying to use dr's consultations diagnosing insomnia, anxiety, depression and ADHD to say that they would never have sold him the policy had they knows about these conditions. I have listened to recordings he has disclosed everything. He has reports from the dr's involved to say that nothing that he ever saw them for is in anyway linked to his cause of death. I don't know what to do now but Different Life, I will do something because you will not get away with this!!!
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Different Life's replyOfficial
07 Jul 2025, 10:28Good Morning Janet,
We are so incredibly sorry for the immense pain and difficulty you're experiencing. This is truly heartbreaking to hear.
We are so incredibly sorry for the immense pain and difficulty you're experiencing. This is truly heartbreaking to hear.
We've immediately escalated your case to our Chief Operating Officer, who will personally resolve this for you within the next day or two. You can expect to be contacted directly by our COO or a senior team member very soon to ensure this is handled with the urgency and compassion it deserves.
Different Life's reply07 Jul 2025, 10:28
Official
Good Morning Janet,
We are so incredibly sorry for the immense pain and difficulty you're experiencing. This is truly heartbreaking to hear.
We are so incredibly sorry for the immense pain and difficulty you're experiencing. This is truly heartbreaking to hear.
We've immediately escalated your case to our Chief Operating Officer, who will personally resolve this for you within the next day or two. You can expect to be contacted directly by our COO or a senior team member very soon to ensure this is handled with the urgency and compassion it deserves.