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Tanya V
1 reviews | Active since Oct 2015
07 Feb 2024, 16:20
Debited my account twice after I changed my banking details
I changed by banking details and my debit order unpaid. I immediately send an email to different life to change the debit order details. I also updated my banking details on their system
Different life debited the account 2 more times and I now have to pay R150 x 2 for a returned debit order
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Replies (3)0
Replies (3)
Different Life's replyOfficial
08 Feb 2024, 07:46Good Morning Tanya,
We apologise for the inconvenience this has caused you. We do not wish for any of our clients to experience this. Our servicing team will be in contact to assist you.
We apologise for the inconvenience this has caused you. We do not wish for any of our clients to experience this. Our servicing team will be in contact to assist you.
Different Life's reply08 Feb 2024, 07:46
Official
Good Morning Tanya,
We apologise for the inconvenience this has caused you. We do not wish for any of our clients to experience this. Our servicing team will be in contact to assist you.
We apologise for the inconvenience this has caused you. We do not wish for any of our clients to experience this. Our servicing team will be in contact to assist you.
TV
Tanya V's updateReviewer Update
09 Feb 2024, 14:01I have received the best service from Tshepo Lehola and Yanga Gezani. Thank you for going the extra mile to assist me to resolve this
TV
Tanya V's update09 Feb 2024, 14:01
Reviewer Update
I have received the best service from Tshepo Lehola and Yanga Gezani. Thank you for going the extra mile to assist me to resolve this
Different Life's replyOfficial
09 Feb 2024, 14:03We are thrilled that the problem has been rectified! It is a pleasure and we hope you enjoy your weekend!
Different Life's reply09 Feb 2024, 14:03
Official
We are thrilled that the problem has been rectified! It is a pleasure and we hope you enjoy your weekend!