BRING BACK MY MONEY

Here's a strong but professional HelloPeter complaint:

I am writing to express my dissatisfaction with Different Life regarding a policy that was misrepresented to me and the unauthorized debit that followed.

When I signed up for the policy, I was under the impression that I was taking out a standard life cover. It was never properly explained to me that the cover being provided was only accidental cover. Had this been clearly communicated, I would not have proceeded with the policy.

After discovering this, I immediately requested that the policy be cancelled and informed the company that no further deductions should be made from my bank account. To protect myself, I also cancelled the debit order through my bank.

Despite my clear instruction and cancellation request, Different Life proceeded to debit money from account number ***, with T. Baloyi as the account holder. This deduction was unauthorized and should never have taken place.

I have attempted to resolve this matter directly with the company, but I am now forced to raise my concerns publicly. I request an immediate investigation into this matter, a refund of the unauthorized debit, and written confirmation that the policy has been cancelled and that no further deductions will be processed.

I expect Different Life to address this matter urgently and uphold fair business practices when dealing with customers.

T. Baloyi Account Holder: *** Contact Number: ***