1 reviews | Active since Mar 2018
Rotten company culture.
After failing to network 2 basic work stations at my dental practice, I was billed R951 for a call out fee. No service was rendered and my computers are still not networked. The Woodstock Dial A Nerd office continues to harass myself and my staff for payment, after we explicitly told them payment would be made at month end. The company has no idea about customer relations and their continuous pestering for payment shows a clear desperation for money. Un ugly company to a rotten culture.
Ear valued client
We are sorry to hear about your bad experience.
We will investigate the matter & someone will contact you shortly.
Kind Regards
Ear valued client
We are sorry to hear about your bad experience.
We will investigate the matter & someone will contact you shortly.
Kind Regards
Dear valued client
We are sorry to hear about your bad experience.
We will investigate the matter & someone will contact you shortly.
Kind Regards
Dear valued client
We are sorry to hear about your bad experience.
We will investigate the matter & someone will contact you shortly.
Kind Regards
Dear Valued Customer,
We have investigated the matter and would like to apologise for the frustration. We were not informed that the job was unsuccessful and therefore assumed the invoice was due and payable. As a sign of good faith we will credit your invoice.
At Dial a Nerd we strive to give our customers the best possible client experience and are sorry that in this case we failed.
Kind Regards
Customer Service
Dear Valued Customer,
We have investigated the matter and would like to apologise for the frustration. We were not informed that the job was unsuccessful and therefore assumed the invoice was due and payable. As a sign of good faith we will credit your invoice.
At Dial a Nerd we strive to give our customers the best possible client experience and are sorry that in this case we failed.
Kind Regards
Customer Service