CT
Carla T
1 reviews | Active since Feb 2013
15 Sept 2023, 13:56
DISGUSTING COMPANY WITH NO WORK ETHICS
This company is an absolute joke, I asked them to transfer my data to a new computer that I bought and what a **** show. I asked them to fix the mess they did and still waiting. Don't anyone use this company as there is no aftersales and they have asked me to pay the invoice, which I refused until they fix the computer and I am still waiting, it has been over a year now, DISGUSTING!!!! There is no sound on my computer and not all the files were transferred, I had to figure it out myself. But still no sound....
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Dial A Nerd's replyOfficial
15 Sept 2023, 14:14I'm sorry to hear about your negative experience, Carla. We deeply apologize for the inconvenience you've faced. This is not the level of service we strive to provide at Dial a Nerd.
We take your concerns seriously, and we hope to resolve this issue for you promptly. Our management team will reach out to you to address the sound issue and the incomplete file transfer. We are committed to making this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your concerns. Your satisfaction is important to us, and we will do our best to regain your trust in our services.
We take your concerns seriously, and we hope to resolve this issue for you promptly. Our management team will reach out to you to address the sound issue and the incomplete file transfer. We are committed to making this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your concerns. Your satisfaction is important to us, and we will do our best to regain your trust in our services.
Dial A Nerd's reply15 Sept 2023, 14:14
Official
I'm sorry to hear about your negative experience, Carla. We deeply apologize for the inconvenience you've faced. This is not the level of service we strive to provide at Dial a Nerd.
We take your concerns seriously, and we hope to resolve this issue for you promptly. Our management team will reach out to you to address the sound issue and the incomplete file transfer. We are committed to making this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your concerns. Your satisfaction is important to us, and we will do our best to regain your trust in our services.
We take your concerns seriously, and we hope to resolve this issue for you promptly. Our management team will reach out to you to address the sound issue and the incomplete file transfer. We are committed to making this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your concerns. Your satisfaction is important to us, and we will do our best to regain your trust in our services.