Cheats
<p>I pay a fortune to use Dial a Nerd as IT support. We've paying monthly subscriptions through Dial a Nerd for anti-virus and security software. We now found out that Dial a Nerd only installed the software but never activated it. So they've been taking our money each month and keeping it for themselves, without paying a cent for the software they were supposed to put onto the computers.</p> <p> </p> <p>I think this is disgraceful and underhanded.</p>
Good day Mr Jacobson
We have been investigating your claim of charging for service/software not delivered.
My investigation concluded that the anti-virus was never billed as stated.
Current invoice only has the support contract billing as per the contract with us.
We are sorry for your experience with Dial a Nerd and that you feel that we have been underhanded during our service to you.
We as Dial a Nerd do not conduct business in this matter and strive to serve our customers in the best of our ability
Please feel free to contact me if you have any further questions
Regards
Andries Cronje
Dial a Nerd Business
Customer Services Analyst
Tel: ***
E-mail: ***
Web: http://www.dialanerd.co.za
Best regards,
Good day Mr Jacobson
We have been investigating your claim of charging for service/software not delivered.
My investigation concluded that the anti-virus was never billed as stated.
Current invoice only has the support contract billing as per the contract with us.
We are sorry for your experience with Dial a Nerd and that you feel that we have been underhanded during our service to you.
We as Dial a Nerd do not conduct business in this matter and strive to serve our customers in the best of our ability
Please feel free to contact me if you have any further questions
Regards
Andries Cronje
Dial a Nerd Business
Customer Services Analyst
Tel: ***
E-mail: ***
Web: http://www.dialanerd.co.za
Best regards,