RD
Reinhardt D
1 reviews | Active since Apr 2017
29 Jun 2026, 08:55
Worst place to ever use for Trading
Worst place to ever use for Trading. 2 months in and 700$ in the red with Deriv. Unauthorised trades opened on my account this weekend, lost 300$ and all they tell me is I am responsible for my own account. Cannot even supply me with the investigation or IP Adress or nothing. Defiantly taking this further. Dont even bother with Deriv.
Helpful (0)
Replies (3)0
Replies (3)
Deriv's replyOfficial
29 Jun 2026, 12:20Hi Reinhardt, We're sorry to hear that your experience with us didn't meet your expectations. We value your feedback and are committed to making things right.
To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.
Thank you for giving us the opportunity to improve.
To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.
Thank you for giving us the opportunity to improve.
Deriv's reply29 Jun 2026, 12:20
Official
Hi Reinhardt, We're sorry to hear that your experience with us didn't meet your expectations. We value your feedback and are committed to making things right.
To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.
Thank you for giving us the opportunity to improve.
To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.
Thank you for giving us the opportunity to improve.
RD
Reinhardt D's updateReviewer Update
30 Jun 2026, 07:2024 hours later and still no email from Deriv "addressing my concerns"
Very quick to take your money, useless to sort unauthorised actions out.
Very quick to take your money, useless to sort unauthorised actions out.
RD
Reinhardt D's update30 Jun 2026, 07:20
Reviewer Update
24 hours later and still no email from Deriv "addressing my concerns"
Very quick to take your money, useless to sort unauthorised actions out.
Very quick to take your money, useless to sort unauthorised actions out.
Deriv's replyOfficial
30 Jun 2026, 08:27Hi Reinhardt, upon checking, your issue has been escalated to our relevant team for further review. Rest assured, they will get back to you via email with an update within 1–3 working days.
We appreciate your understanding and patience.
Deriv's reply30 Jun 2026, 08:27
Official
Hi Reinhardt, upon checking, your issue has been escalated to our relevant team for further review. Rest assured, they will get back to you via email with an update within 1–3 working days.
We appreciate your understanding and patience.