LM
Leon M
1 reviews | Active since Apr 2013
07 Sept 2026, 14:42
Unnalocated Funds
Good day, I made deposit of R200 on the 3rd Spetember 8h15am using capitec and my funds where not allocated. Their support centre only gave me ticket ID and no communication or feedback.
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Deriv's replyOfficial
08 Sept 2026, 04:40Hi Leon, whenever a case is issued, you will receive a case issue number. We noticed that your issue number is #111994. Please note that your inquiry has already been escalated to the relevant team, and they are currently reviewing it. You can continue to reply within that case for updates and further assistance.
Best regards,
Deriv's reply08 Sept 2026, 04:40
Official
Hi Leon, whenever a case is issued, you will receive a case issue number. We noticed that your issue number is #111994. Please note that your inquiry has already been escalated to the relevant team, and they are currently reviewing it. You can continue to reply within that case for updates and further assistance.
Best regards,