They want me to deposit $4475.06 for my *** to be unlocked

They want me to deposit $4475.06 into my *** account so that they can unblock my *** claiming that they mistakenly paid me incorrect commissions into my *** partner's profile and when I ask them to provide a detailed proof of what they're talking about they are failing to do so!! Why exactly are they forcing to deposit while they fail to give me proof including dates and amounts of what they're talking about. Worst part their support team is not communicating with me not even once since the 29th September. I always communicate with a bot that doesn't give me information that I need!