JL
Jacobus L
1 reviews | Active since Apr 2024
23 Apr 2024, 19:36
No Response from Deriv
I made a withdrawal from Deriv 18 days ago and I've sent numerous messages and have many Chats with Deriv. Deriv pleads innocence by saying that they have released the funds to to my Bank. My bank send a report, no funds received. No Success at all . Deriv not helpfully at all and does respond . Poor service
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Replies (1)
Deriv's replyOfficial
17 Jul 2024, 07:07Hi Jacobus,
We are sorry to learn that your experience with us fell short of your expectations. Your feedback is crucial to us, and we are dedicated to setting things right.
Thank you for giving us the chance to address your concerns. We're happy to let you know that the issue has been resolved in your favour.
Your feedback is invaluable in helping us improve. Thank you for taking the time to review our services.
Sincerely,
Team Deriv
We are sorry to learn that your experience with us fell short of your expectations. Your feedback is crucial to us, and we are dedicated to setting things right.
Thank you for giving us the chance to address your concerns. We're happy to let you know that the issue has been resolved in your favour.
Your feedback is invaluable in helping us improve. Thank you for taking the time to review our services.
Sincerely,
Team Deriv
Deriv's reply17 Jul 2024, 07:07
Official
Hi Jacobus,
We are sorry to learn that your experience with us fell short of your expectations. Your feedback is crucial to us, and we are dedicated to setting things right.
Thank you for giving us the chance to address your concerns. We're happy to let you know that the issue has been resolved in your favour.
Your feedback is invaluable in helping us improve. Thank you for taking the time to review our services.
Sincerely,
Team Deriv
We are sorry to learn that your experience with us fell short of your expectations. Your feedback is crucial to us, and we are dedicated to setting things right.
Thank you for giving us the chance to address your concerns. We're happy to let you know that the issue has been resolved in your favour.
Your feedback is invaluable in helping us improve. Thank you for taking the time to review our services.
Sincerely,
Team Deriv