Aa
Alastair alastair.joe

1 reviews | Active since Jul 2025

29 Jul 2025, 15:53

I tried to withdraw ...

I tried to withdraw but i couldn't they say i must withdraw to my old banking account and not the new one i deposit from theres a fixed amount they want me to withdraw to my old account its 212usd service is just bad cause i couldn't understand why and they can't explain why either

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Replies (1)
Deriv
Deriv's reply29 Jul 2025, 17:02
Official
Hi Alastair,

We're sorry to hear that your experience with us didn't meet your expectations. We value your feedback and are committed to making things right.

To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.

Thank you for giving us the opportunity to improve.