HH
Hyram H

1 reviews | Active since Feb 2025

05 Feb 2025, 18:18

I love the improved withdrawal speed and the many platforms but the issue I have is th deriv x platform which unlike the former deriv-trading view website implementation cannot save chart objects (annotations ) when I need it to but does it automaticall

I love the improved withdrawal speed and the many platforms but the issue I have is th deriv x platform which unlike the former deriv-trading view website implementation cannot save chart objects (annotations ) when I need it to but does it automatically and at times doesn't. This makes trading stressful due to losses of analysis. Please just make it an app for pc not a website maybe. Secondly the fact that most of indices are on trend to zero with very low liquidity is also worrying for a long term trading. Lastly there is need to improve order processing on all platforms.

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Replies (1)
Deriv
Deriv's reply05 Feb 2025, 18:57
Official
Hi Hyram,

We're sorry to hear that your experience with us didn't meet your expectations. We value your feedback and are committed to making things right.

To better understand and address your concerns, our team has sent you an email. We're looking forward to hearing more from you.

Thank you for giving us the opportunity to improve.