BT
Bhekifa T
1 reviews | Active since Mar 2024
29 Nov 2025, 00:11
Disappointed
The has been some withdrawal issues twice now, ive been depositing with the current card and withdrawing with the current card for a while now but for some reason they wont process my withdrawals anymore because they want me to withdraw to a card that i no longer use and cancelled a long time ago, so it means just like any other broker Deriv is making the withdrawal process very baf
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Deriv's replyOfficial
08 Dec 2025, 08:34Hi Bhekifa,
We appreciate your feedback and are sorry to hear you feel this way.
Please note that our team has already reached out to you via email to provide explanations regarding your case.
If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible.
We appreciate your feedback and are sorry to hear you feel this way.
Please note that our team has already reached out to you via email to provide explanations regarding your case.
If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible.
Deriv's reply08 Dec 2025, 08:34
Official
Hi Bhekifa,
We appreciate your feedback and are sorry to hear you feel this way.
Please note that our team has already reached out to you via email to provide explanations regarding your case.
If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible.
We appreciate your feedback and are sorry to hear you feel this way.
Please note that our team has already reached out to you via email to provide explanations regarding your case.
If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible.