ES
Edith S

1 reviews | Active since Oct 2022

17 Apr 2023, 10:14

Can’t withdraw at all

Been struggling the entire morning to withdraw, and can’t get it to work, worked perfectly fine the first time but now it’s just problem after problem, contacted support and said to deposit more money from a different cashier so that we can withdraw from that cashier and still the same results no cashier options to select withdrawal from

0
Replies (1)
Deriv
Deriv's reply19 Jan 2024, 16:23
Official
Dear Edith,

We're sorry to hear that your experience with us didn't meet your expectations. We value your feedback and are committed to making things right.

Could you please take a moment to let us know if the issue you mentioned in your review has been resolved? Your input is invaluable in helping us enhance our services.

We're looking forward to hearing more from you.

Thank you for giving us the opportunity to improve.

Sincerely,
Team Deriv

Best regards,